Generally all of the help or information that you'll need is available here on this website in our Frequently asked Questions. If you still need help, you can Contact Us in several different ways for answers to most problems.
Frequently Asked Question Categories
Starting Up: Everything you needed to know about switching numbers, new mobile phones, My postfone, and Customer Care.
Calling and Texting: Everything you need to know about making and receiving texts and calls.
Credit: Everything you need to know about topping up and checking your balance.
Voicemail: Everything you needed to know about setting up and checking your voicemail.
Other: Everything you need to know about ancillary services (such as call waiting/hold/divert), using postfone for overseas calls and general postfone security.
Most FAQ sections also include Common Problem sections which provide answers to some of the more regular issues experienced by customers.